What are your hours of business?
We are open from Monday to Friday 9:00am until 5:30pm.
What payment methods you accept?
We accept payment by credit card, paypal, Western Union.
Are there any extra charges?
The prices you see on the website are the prices you pay.
Product prices is already included EMS, because of restricted cost and restricted area, we mainly sale in the United States, the United Kingdom, So freight is the most value, if you buy more than two sets of Products, you can contact us and we will cut down to the lowest price
How long will delivery take ?
We express through the EMS. After you order, We ship to the United Kingdom,United States at around 9 working days, we have EMS number after shipment, recorded in your order form, You can track your ordering products
by EMS number.
If more than 12 working days, you have not received your ordering products, please contact us immediately koko@Luckck.com
Products
Products are subject to availability. If we cannot satisfy your order to due to stock unavailability, we will inform you as soon as we can. We reserve the right not to accept any order.
Order cancellation
For purchases of items held in stock, amendments to the order can be made up until the time of despatch. In accordance with statutory rights, a customer is able to cancel their order up to seven days from the day after receiving the goods.
If the company is not at fault the customer will be liable for packing, handling and all shipping costs and will be refunded less these costs. If Tablechina.net has already placed an order with a third party manufacturer on a customer’s behalf, we reserve the right to refuse cancellation.
We cannot be held responsible for manufacturer delays; therefore these terms remain the same regardless of the time elapsed. When cancellation is agreed, a discretionary administration charge will be payable by the customer of not less than 25% of the order value – part of this cost may already be covered by a deposit. Transit.
If we are unable to do so, a refund will be issued for the total amount of the order. If a parcel has been delivered correctly and signed for, the goods will be considered received and the tablechina will not be liable for any loss.
Damage in transit?
Damaged goods should be returned or photographed, A refund will be issued on receipt of this proof.
Goods returned?
Arrangements must be made with our returns department before pieces are accepted. All customer information, including a telephone number and reason for return should be provided with the goods.
Part orders?
Occasionally it may not be possible to fulfil entire orders. In these circumstances we will endeavour to provide the missing items after the initial shipment has been made. If we are unable to provide the items after 28 days, a refund will be issued for the goods. A priority waiting list is operated for these customers who will be the first to be contacted when new stock arrives.
Acceptance of these terms?
Unless notification is received within 7 days of placing order/ receipt of goods the customer will be deemed to have accepted all of these terms and conditions. |
